LEGAL & DIGITAL POLICIES

Built on Trust, Transparency & Digital Responsibility.

The legal foundation behind the STUDIOS 20NINE ecosystem, digital experiences, AI-native services, and client interactions.

01

PRIVACY POLICY

How we collect, use, and protect your personal data in compliance with global standards including the DPDP Act and GDPR.

1. Data Controller Identity

Studios 20NINE ("we", "our", or "us") operates the website studios20nine.com. For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) in India and the General Data Protection Regulation (GDPR) in the European Union, Studios 20NINE is the data controller of your personal data.

2. Categories of Data Collected

We may collect and process the following categories of personal data when you interact with our website:

  • Identity Data: First name, last name, or similar identifiers when you contact us.
  • Contact Data: Email address and phone number.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, accessed via tracking technologies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide your data (e.g., reaching out via email).
  • Legitimate Interests: To improve our website, ensure its security, and conduct marketing analytics, provided these interests do not override your fundamental rights.
  • Contractual Necessity: To fulfill a contract we are about to enter into or have entered into with you.

4. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These may include hosting providers, analytics tools (e.g., Google Analytics), and CRM platforms. All third parties are contractually obligated to protect your data and comply with applicable privacy laws.

5. Data Retention Period

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Once the retention period expires, your data will be securely deleted.

6. User Rights

Depending on your location, you possess various rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can request correction of incomplete or inaccurate data.
  • Right to Erasure: You can ask us to delete your personal data.
  • Right to Opt-Out: You have the right to withdraw your consent to data processing at any time.

7. Grievance Officer

In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 of India, if you have any discrepancies or grievances regarding the processing of your personal data, you may contact our Grievance Officer at hello@studios20nine.com.

02

TERMS & CONDITIONS

The rules and regulations for the use of STUDIOS 20NINE's Website and Digital Assets.

1. Acceptance of Terms

By accessing or using the Studios 20NINE website (studios20nine.com) and our digital products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Permitted and Prohibited Uses

You are granted a limited, non-exclusive, non-transferable license to access and use the website strictly in accordance with these Terms. You agree not to use the website for any unlawful purpose, to solicit others to perform unlawful acts, or to infringe upon our intellectual property rights.

3. Intellectual Property Notice

All content published and made available on our website is the property of STUDIOS 20NINE and the site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our website. All content is © STUDIOS 20NINE. Unauthorized use is strictly prohibited.

4. AI-Generated Content Disclaimer

Some of the portfolio pieces, concepts, or assets displayed on this site may involve the use of AI tools as part of our creative workflow. For full details on our usage of AI technologies, please refer to our dedicated AI Disclaimer.

5. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on it.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall STUDIOS 20NINE, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website.

7. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of India, including the Consumer Protection (E-Commerce) Rules 2020 and the Information Technology Act, 2000, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.

04

AI DISCLAIMER

Our commitment to transparency regarding the use of generative AI tools in our creative workflows.

1. Purpose of this Disclosure

At Studios 20NINE, we are committed to transparency in our creative process. This notice clarifies our use of Artificial Intelligence (AI) tools in the creation of website content, portfolio items, and marketing materials. We believe proactive disclosure protects both our studio and our clients, while fostering trust in a rapidly evolving technological landscape.

2. Definition of AI Assistance Used

We leverage industry-standard, commercial AI applications as assistive tools in our creative workflows. This may include AI utilized for ideation, drafting, visual mockups, texture generation, rendering optimization, and post-production touch-ups. AI is employed as a tool to enhance human creativity, not as a replacement for human creative direction.

3. Human Creative Direction and Review Process

All AI-generated or AI-assisted outputs are subject to rigorous human oversight. Our creative directors and artists conceptualize the initial vision, meticulously prompt and guide the AI tools, and heavily edit, composite, and refine the final deliverables. The ultimate artistic decisions and quality control remain entirely in human hands.

4. Intellectual Property Ownership Assertion

The final, delivered assets—including the unique combinations of prompts, manual edits, and composited imagery—are the proprietary intellectual property of STUDIOS 20NINE, except where client ownership is explicitly transferred via contract. We ensure that our use of AI tools complies with their respective commercial licensing terms.

5. Client Rights and Opt-Out

When engaging Studios 20NINE for bespoke project production, clients have the right to be notified if generative AI tools will be heavily utilized in their specific deliverables. Furthermore, clients have the right to opt-out of AI-assisted production for their specific projects prior to the commencement of work, subject to adjusted timelines and pricing structures.

6. Ongoing Update Commitment

The legal and ethical landscape surrounding AI in creative services is dynamic. We are committed to monitoring international regulations, such as the EU AI Act and US FTC guidance, and will update this disclaimer and our operational practices accordingly to ensure ongoing compliance and ethical integrity.

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Exceptional.

hello@studios20nine.com