1. Data Controller Identity
Studios 20NINE ("we", "our", or "us") operates the website studios20nine.com. For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) in India and the General Data Protection Regulation (GDPR) in the European Union, Studios 20NINE is the data controller of your personal data.
2. Categories of Data Collected
We may collect and process the following categories of personal data when you interact with our website:
- Identity Data: First name, last name, or similar identifiers when you contact us.
- Contact Data: Email address and phone number.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, accessed via tracking technologies.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide your data (e.g., reaching out via email).
- Legitimate Interests: To improve our website, ensure its security, and conduct marketing analytics, provided these interests do not override your fundamental rights.
- Contractual Necessity: To fulfill a contract we are about to enter into or have entered into with you.
4. Third-Party Processors
We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These may include hosting providers, analytics tools (e.g., Google Analytics), and CRM platforms. All third parties are contractually obligated to protect your data and comply with applicable privacy laws.
5. Data Retention Period
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Once the retention period expires, your data will be securely deleted.
6. User Rights
Depending on your location, you possess various rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can request correction of incomplete or inaccurate data.
- Right to Erasure: You can ask us to delete your personal data.
- Right to Opt-Out: You have the right to withdraw your consent to data processing at any time.
7. Grievance Officer
In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 of India, if you have any discrepancies or grievances regarding the processing of your personal data, you may contact our Grievance Officer at hello@studios20nine.com.